Flexible Work Dynamics And Internal Motivation In Realizing Job Satisfaction: A Qualitative Study At PLN UP3 Bukit Barisan

Abstract

This study aims to explore how work flexibility and internal motivation are perceived by employees in relation to job satisfaction, especially in the context of work-life balance in the environment of PT. PLN (Persero) UP3 Bukit Barisan. With a qualitative approach and phenomenological methods, this study explores the experiences, perceptions, and meanings formed by employees in dealing with work dynamics that demand productivity while maintaining the harmony of personal lives. The data was obtained through in-depth interviews with purposively selected informants, consisting of employees who live a flexible work system and have dual roles in personal and professional lives. The results show that work flexibility has a positive impact on autonomy and time management, which in turn strengthens employee intrinsic motivation. Internal motivation that grows from a sense of responsibility, achievement, and perceived meaning of work, encourages deeper job satisfaction. In addition, a balance between the demands of work and personal life is key in creating healthy and productive working conditions. These findings emphasize the importance of flexible work policies and strengthening personal motivation as an organizational strategy in improving job satisfaction and employee well-being holistically.