Work Spirit as a Performance Trigger: a Qualitative Study on Competence, Motivation, and Rewards in PT. PLN ULP Gebang Environment
Keywords:
work ethic, competence, motivation, awards, performanceAbstract
This research aims to explore how work spirit is formed and plays a role in encouraging employee performance, by highlighting the contribution of individual competence, work motivation, and reward system within PT. PLN (Persero) ULP Gebang. Using a qualitative approach with a case study method, data was collected through in-depth interviews with a number of purposively selected engineering service employees. The results show that work ethic arises in response to the integration of technical abilities (competencies), intrinsic and extrinsic motivation (motivation), and recognition of contributions (rewards). These findings confirm that work morale is not only an indicator of employees' positive attitudes, but also a major catalyst in achieving service targets. This research provides important implications for human resource management, especially in designing performance development strategies based on a humanistic approach.
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